Sales - Call Center Sales

Our agents earn hourly base pay along with lucrative commission and incentives for a target hourly earnings of $22.93/hr or $47,704K annually.  Our top performers have potential to earn even more

1. Full-time, entry and midlevel sales and support role emphasizing customer relationship-building and product knowledge in the communications and entertainment technology space. Advancement potential and additional commission bonuses.
2. Inside Sales Representative – Retention: A persuasive communicator and good listener with a competitive, goal-oriented nature ready to learn a variety of programs and platforms, comfortable in a busy office environment.
3. Benefits include paid training and time off, comprehensive health packages, free Spectrum services, tuition reimbursement and more.

What is the Inside Sales Representative – Retention role?
As a Retention Representative, you’ll learn the art of active listening and apply your problem-solving skills to deescalate customer concerns. Use your way with words to engage you callers, reinforcing the range and power of Spectrum’s unique products and their value to generate sales. Provide exceptional service by promoting our campaigns and saving plans to customers all over the country from one of our comfortable modern call centers. Alleviating customer concerns and bringing them around to value-added plans will be your specialty as you seamlessly transition between conversation and computer billing and requisition programs. As a diplomatic specialist, you’re all about appealing to customers with data and tact. You’ll even collect commission bonuses for your qualified core upgrading efforts, which can boost your salary to six figures.
 
It’s all about learning and growing
This may be a new road for you, but the journey is all mapped out. With lots of dedicated peer and mentor support, our fully paid training programs shape our Representatives into quick-thinking authorities. We’ll bring you up to speed on Spectrum’s product suite – and our competitors’ products – in about a month, including telephone, data, wireless, and video. As products are updated, so are you, so you can pass that knowledge on to your customers.